Shipping policy
SEAMZ SHIPPING POLICY
Effective Date: August 23, 2026
Thank you for shopping with SEAMZ. This Shipping Policy explains how orders placed through the SEAMZ website are processed, shipped, and delivered.
By placing an order with SEAMZ, you acknowledge and agree to the terms of this Shipping Policy.
1. ORDER PROCESSING
Orders are processed after payment has been successfully received and verified.
SEAMZ generally processes orders within 3–7 business days, excluding weekends and holidays.
Processing time is the time required for SEAMZ to prepare, inspect, package, and fulfill your order. Processing time is separate from the shipping/transit time provided by the shipping carrier.
During limited drops, product launches, holidays, promotions, or periods of unusually high order volume, processing times may be longer than usual.
2. SHIPPING TIMES
Once your order has been processed and handed over to the shipping carrier, the carrier's estimated delivery timeframe will apply.
Estimated shipping times are not guaranteed delivery dates.
Delivery times may vary depending on the destination, shipping method, carrier volume, weather, holidays, natural disasters, transportation disruptions, or other circumstances outside SEAMZ's reasonable control.
3. SHIPPING METHODS & RATES
Available shipping methods and applicable shipping charges will be displayed at checkout.
Shipping rates may vary based on the destination, package weight, package dimensions, shipping method, and other applicable factors.
Customers are responsible for reviewing the available shipping options and estimated delivery information before completing their purchase.
4. TRACKING INFORMATION
Once your order has shipped, SEAMZ may provide tracking information through the email address associated with your order.
Tracking information may take time to become active after a package has been accepted or scanned by the shipping carrier.
SEAMZ is not responsible for delays, inaccurate information, or gaps in tracking updates caused by the shipping carrier.
5. SHIPPING DELAYS
SEAMZ does not guarantee delivery by a specific date unless SEAMZ expressly provides a written delivery guarantee.
SEAMZ is not responsible for delays caused by third-party shipping carriers, weather, natural disasters, holidays, customs, transportation disruptions, incorrect shipping information, or other circumstances beyond our reasonable control.
A shipping delay does not automatically qualify an order for cancellation, return, exchange, or refund.
6. INCORRECT OR INCOMPLETE SHIPPING INFORMATION
Customers are responsible for providing accurate and complete shipping information at checkout.
Please carefully verify your:
- Full name
- Street address
- Apartment or unit number
- City
- State or province
- ZIP or postal code
- Country, when applicable
SEAMZ is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you realize that you entered incorrect shipping information, contact SEAMZ as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been submitted.
If an order has already shipped, the customer may be responsible for any costs associated with rerouting, reshipping, or replacing the order.
7. LOST, STOLEN, OR MISDELIVERED PACKAGES
Once an order has been delivered to the shipping address provided at checkout and the carrier's tracking system indicates the package as delivered, SEAMZ is not responsible for packages that are subsequently lost, stolen, misplaced, or taken from the delivery location.
If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend:
1. Checking around your delivery location;
2. Checking with household members, neighbors, or building management;
3. Reviewing any delivery photographs provided by the carrier; and
4. Contacting the shipping carrier directly.
SEAMZ may reasonably assist with carrier-related issues but does not guarantee replacement or reimbursement for packages reported as stolen or missing after being marked as delivered, except where required by applicable law.
8. PACKAGES RETURNED TO SEAMZ
If a package is returned to SEAMZ because of an incorrect address, incomplete address, refusal of delivery, failure to collect the package, or another issue attributable to the customer, SEAMZ may contact the customer regarding available options.
Additional shipping charges may apply if the customer requests that the package be shipped again.
Because all SEAMZ purchases are final sale, a package being returned to SEAMZ does not automatically entitle the customer to a refund.
9. INTERNATIONAL ORDERS
For international orders, customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
SEAMZ does not control these charges and they are not included in the purchase price unless expressly stated otherwise.
International delivery times may be affected by customs processing and other circumstances outside SEAMZ's control.
SEAMZ is not responsible for delays caused by customs authorities.
10. CUSTOMS & IMPORT RESTRICTIONS
Customers placing international orders are responsible for ensuring that the purchased products may legally be imported into their destination country.
SEAMZ is not responsible for packages delayed, held, rejected, returned, or destroyed by customs or other government authorities due to import restrictions, prohibited items, unpaid duties or taxes, or other circumstances outside SEAMZ's control.
11. MULTIPLE ITEMS / MULTIPLE SHIPMENTS
SEAMZ may fulfill an order in multiple shipments when necessary.
If an order is shipped separately, customers may receive multiple tracking numbers and packages.
The customer will not be charged additional shipping costs solely because SEAMZ elects to split an order into multiple shipments unless otherwise disclosed at checkout.
12. PREORDERS & MADE-TO-ORDER ITEMS
If a product is identified as a PREORDER, MADE-TO-ORDER, or otherwise contains a stated future shipping timeframe, that timeframe supersedes SEAMZ's standard processing timeframe.
Preorder and made-to-order products may require additional processing time.
If an order contains both in-stock and preorder items, SEAMZ may choose to ship the items together once all items are available unless otherwise stated at checkout.
13. ORDER CANCELLATIONS
SEAMZ generally cannot guarantee cancellation of an order after it has been submitted.
Orders may enter processing immediately after purchase.
Submitting a cancellation request does not guarantee that the order will be cancelled.
Once an order has shipped, it cannot be cancelled through SEAMZ.
All SEAMZ purchases are subject to the SEAMZ Return & Refund Policy.
14. SHIPPING ERRORS CAUSED BY SEAMZ
If SEAMZ makes an error in fulfilling your order, including sending the wrong item or an incorrect item due to an error on our end, contact us within 7 calendar days of confirmed delivery.
Please provide your order number and clear photographs or other information reasonably necessary to verify the issue.
If the error is confirmed to have been caused by SEAMZ, we will work with you to provide an appropriate resolution.
SEAMZ will not require the customer to pay additional shipping costs to correct a verified fulfillment error caused by SEAMZ.
15. NO WAIVER OF LEGAL RIGHTS
Nothing in this Shipping Policy is intended to exclude, restrict, or waive any consumer right or legal protection that cannot legally be excluded, restricted, or waived under applicable federal, state, local, or other applicable law.
Where applicable law provides a customer with rights that conflict with this Policy, those rights will apply to the extent required by law.
Except for rights that cannot legally be waived, this Policy governs shipping and delivery of purchases made through SEAMZ.
16. POLICY CHANGES
SEAMZ reserves the right to modify or update this Shipping Policy at any time.
Changes become effective when the revised Policy is posted on the SEAMZ website, unless otherwise required by applicable law.
The version of this Policy in effect at the time of purchase will generally govern that transaction, subject to any rights or obligations imposed by applicable law.
17. CONTACT SEAMZ
For questions regarding shipping or an order, please contact:
SEAMZ
Email: silentdreamzus@gmail.com
Website: seamz.clothing
When contacting SEAMZ regarding an order, please include your order number and the email address used to place the order.
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BY PLACING AN ORDER WITH SEAMZ, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THIS SHIPPING POLICY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.